Office Policies & Fees
Cancellation Policy
A minimum advance notification of 48 business hours or two business days (excludes Saturday and Sunday) is required for cancellation or rescheduling of all 1 hour scheduled appointments.
A minimum advance notification of 24 business hours or one business day (excludes Saturday and Sunday) is required for cancellation or rescheduling of all ½ hour scheduled appointments.
You will be charged a cancellation fee if you fail to comply with this policy.
No Show Policy
If you fail to show up for your appointment and honor your commitment to your session time, regardless of the reason, you are responsible for the full session fee.
Fees and Payment
Bonnie works as a fee-for-service provider and does not accept insurance. Some major health insurance companies cover all or a portion of medical nutrition therapy or nutrition counseling. However, each contract varies depending upon the agreement with your employer. Please contact your insurance company to determine their policy. We do provide a Superbill with a procedure code and diagnosis code for you to submit to your insurance company.
Flexible Spending and HSA Accounts – often times medical nutrition therapy or nutrition counseling is covered by these accounts. Please check with your account administrator to see if medical nutrition therapy or nutrition counseling is an eligible expense.
Please contact our office to inquire about fees for our various programs.
Payment for your session is due in full at the time of service. We accept cash, personal checks, Visa, MasterCard and Discover. A 3% convenience charge applies to credit card payments.
A payment plan is available with the purchase of a Nutrition Package. Nutrition packages are nonrefundable and nontransferable and are subject to expiration dates.
Payment for Phone and Skype consultations must be made in advance. Payment for your session may be made via Paypal or Visa, MasterCard or Discover. A 3% convenience charge applies to credit card payments.
“The road to success is always under construction. Bonnie uses creative ways to plan for healthy eating. Her personal concern to details helps you reach your goals with a gentle touch. My experience using her services has been excellent. Thank you Bonnie.” – A.M., Lawrence, N.Y.
“Bonnie is helpful and easy to talk to. She responds to my needs. She is well-qualified and knowledgeable. She is helping me keep my weight down at a healthy, maintenance level. She encourages me to drink water and to exercise.” —M.J., West Hempstead, N.Y.